Everyday we are asked how best to proceed with a transaction or client verification. Some fear losing said client by going about things in the wrong way while others are concerned about possible fines or penalties for not conducting due diligence appropriately.

Over the last few weeks we've enjoyed answering these questions through our live chat service for our clients via the arcarta dashboard.

As of today, we are extending the ability to contact us directly via the same live chat which is now available for anyone visiting arcarta.com.

Whether you are an existing client or not, need clarification on regulation, or have a situation where you’re not sure what to do next, feel free to get in touch. 

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A note on our support chat:

Our team endeavours to answer and respond to all enquiries in a timely manner, however given time differences and locale, we may not be able to get back to you immediately.

You may wish to send a direct message via our contact form, or alternatively check back on your message by revisiting arcarta.com, clicking the chat button and checking for a response.