The art market faces increasing risks around data security, especially as more galleries and collectors move their transactions online.

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A key concern is the collection of Customer Due Diligence (CDD) documents from collectors, which often include sensitive personal and financial information. This data, if not properly protected, becomes a prime target for cyberattacks. Recent incidents have highlighted the vulnerabilities in the art world.

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Additionally, there have been increasing reports of phishing attacks targeting galleries in the EU and UK, including scams where hackers impersonate staff members to request payments or CDD documents. In recent months, galleries and auctions houses expressed concerns about cybersecurity have increased significantly from previous years (Observer). This rise in attacks is a wake-up call for galleries to adopt stricter security measures, such as two-factor authentication, encrypted email services, and secure storage solutions (Arcarta).

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To mitigate these risks, galleries must prioritise secure digital environments, especially when handling CDD documents, to protect their clients and avoid potential data breaches.

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Arcarta’s data security systems ensure galleries have control over who can see their sensitive data, how this information is shared and ensure it is always up to date throughout the relationship period.

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