The Article

Recently Artsy reported on how cybersecurity infrastructure is a growing need for galleries. Dealing in high value transactions, but without the tools to protect themselves, email and social media hacking often occur when PDFs and personal information are exchanged online. 

Often this manifests as a hacker intercepting a PDF invoice and changing the bank details to their own with the client then sending the funds to the wrong account. As galleries request more and more personal information for due diligence purposes, requests over email become more and more susceptible to interception. 

Galleries have also observed this risk, with the the 2021 Hiscox Online Art Trade Report stating that a growing number of galleries are worried about cyber crime [48% said they were “concerned” or “very concerned”]. 

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Recommendations

The Art Dealers Association of America recommends galleries to be vigilant about implementing two-factor authentication, vetting all emails from unknown senders, and guarding login credentials. 

Our Co-Founder and Head of Product Matt Whiteley has also commented on how galleries can mitigate this risk in The Digital Review stating, 

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“A gallery needs to have systems in place to ensure they are not building a ‘honey-pot’ of ID documents that could be visible to anyone after being unfortunate to fall victim to a phishing scam or malware."‍

How Arcarta Keeps Your Information Safe

For our community, Arcarta has several features that ensure the safety and security of personal information. The secure invoice feature allows you to send invoices with verification steps built in to avoid invoice fraud, and banking level infrastructure is built in to ensure the safety, security and availability of your information.

Want to learn more? Visit our Trust Page for a full rundown of how we protect you and your client’s information or book a call to get started on the platform. 

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